Foreman

ROLE:
As foreman, your job is to carry out the vision of Great Goats Landscaping—to deliver exceptional customer service and exciting landscape projects.

RESPONSIBILITY:
1. Oversee daily operations. Manage that day’s job with good organization and efficiency.
2. Communicate directly and positively with employees about the day’s tasks and goals.
3. Educate employees about specific tasks, as well as “big picture” concepts.
4. Oversee loading and picking up the proper tools, equipment, and materials for the day’s project.
5. Maintain a clean jobsite. Smile and be nice to the customer and to the neighbors.
6. Oversee securing tools, equipment, and materials if they are left on a jobsite overnight.
7. Thank the employees at the end of the day for their efforts.
8. Call “811” 48 hours in advance of the next project to order utility markings.

RESULTS:
How to do a good job (so you can get PRAISE):
1. Understand the scope of work of the current job. Understand the production goals that day. Accomplish the amount of work we plan to do that day and do it well.
2. Be part of a team meeting each morning to greet the team, ask how they are doing, and communicate what they will be working on that day. Tell them our production goal for the day.
3. Once on the jobsite, take a few minutes to explain the scope of work and what each team member will be working on that day. As needed, educate employees on how to do things (fuel, start, install, dig, plant, etc.).
4. Understand what we want to accomplish that day on the job (even a day in advance), make a list of the tools, equipment, and materials needed for that day and make sure it all gets to the jobsite at the start of the workday.
5. Keep trash bags stocked. Encourage employees to pick up trash and scrap materials on an ongoing basis but always clean up and bag garbage at the end of the workday. Sweep and blow the hard surfaces at the end of the workday. Blow the lawn. Lead by example being nice to the customer and neighbors (smiling, waving, and chatting).
6. Stack hand tools in rows, out of sight of passersby, for the night. Flip wheelbarrows upside down. Put power tools into the dump truck bins or white trailer, so they can be locked up.
7. Give the employees appreciation for a good day’s work. Simply saying, “Good work today!” or “Thanks for your hard work!” goes a long way in boosting morale.
8. Get the information for the next job: customer’s name, address, and an understanding of where onsite we’ll be working and what we’ll be doing. Call “811” and, with a map in front of you, with the jobsite address entered, look at the map and answer their questions so they can mark utilities prior to the beginning of our workday.

Do all these things CONSISTENTLY and you will get a pay RAISE!

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Landscaper

ROLE:
As a landscaper, your job is to carry out the vision of Great Goats  Great Goats Landscaping—to deliver exceptional customer service and exciting landscape projects.

RESPONSIBILITIES:
1. Be dependable
2. Be positive
3. Work hard
4. Be friendly
5. Keep the jobsite clean
6. Ask questions, follow directions
7. Have fun

RESULTS:
How to do a good job (so you can get PRAISE):
1. Dependability means showing up to work every day and working the same number of hours as everybody else on the team. Our goal is to work 40 hours per week.
2. Be a positive force on the team. Leave your problems at the door and enjoy the fresh air, companionship, productivity, and creativity of your time on the job.
3. Do your best every day. Work at a steady pace, get your work done, and do it right.
4. Treat your teammates, our customers, and the neighbors with an upbeat attitude. Smile, be friendly, wave, and chat.
5. Pick up trash, debris, and scrap materials throughout the day. At the end of the day, assist in final clean up, sweeping, blowing, and storing tools and equipment.
6. Seriously, there are no “dumb questions”. One of the greatest parts of this job is the many skills you will learn and the common knowledge you will gain, but only if you ask questions of your team leader!
7. Landscaping is hard work but very gratifying! It’s creative. You will be part of a beautiful transformation from beginning to end. So enjoy yourself and enjoy your teammates. Talk while you work, pair up when possible, have some laughs!

Do all these things CONSISTENTLY and you will get a pay RAISE!